Frequently Asked Questions

Find quick answers to the most common questions.

Frequently Asked Questions

Find answers to common questions about our cooperative services

Register online on our signup page or visit our office to complete your membership form. You'll need to provide valid identification and complete the membership registration process.

Once your membership is approved, log in to your dashboard and click "Apply for Loan". Select your preferred loan type, enter the amount, provide loan purpose, and submit your application.

Loan approval depends on eligibility and internal review. Most loans are approved within 24–72 hours after all required documents and guarantor confirmations are complete.

Interest rates vary by loan type, ranging from 1.5% to 2.5% per month. Check our Loan Types section for current rates on each loan product.

You need at least 2 guarantors for your loan application. Guarantors must be active members of the cooperative and will receive notifications to accept or decline your request.

Log in to your dashboard, click "Fund Wallet", enter the amount, and complete payment via Paystack using your card, bank transfer, or USSD. Your wallet will be credited immediately.

You can repay your loan using wallet balance, cash at our office, bank transfer, or POS. Online repayments are processed instantly through your dashboard.

Navigate to "Buy Shares" in your dashboard, enter the amount you want to invest, and confirm the purchase. Shares cost ₦100 per unit and are deducted from your wallet balance.

Visit our Support page, email support@goodlifeuyompcs.com, or call our customer care line. You can also raise a support ticket from your dashboard.

Click "Forgot Password" on the login page, enter your registered email, and follow the reset link sent to your email. You can also request admin assistance to reset your password.
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